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Hostagor problem

This is the first issue with my hosting account from Hostgator since i signed up with them 3 weeks ago. What happened ? well this morning when i got up, i tried to login to my Electronics blog, and i had a big surprise seeing the directory structure of my /public_html/ folder. I submitted a support ticket real quick, and i got my answer fast , oh wait, it toked them 40 freaking minutes to answer:

You have not loaded the proper files for your domain to the public_html directory. All files for the primary domain name youritronics.com, must be placed in the public_html directory. Please move your content from youritronics directory to the public_html directory.

Lol, but i asked you to change my root directory for the main domain name to /public_html/youritronics/ when i signed up for this account, and everything worked fine until this morning. (Now i understand what the problem is, something happened with their server, maybe they restored a backup or i don’t know, but the file containing the rule for my main domain name was obviously missing the rule now) So i replyed

LOL, i had my domain root change for youritronics to public_html/youritronics when i registered with this hosting account, now solve my problem please !!!!

and the operator solved my problem, replying with:

This has been fixed for your account. I have also ran the distiller to prevent this modification from being removed. If you have any questions, please do not hesitate to contact us.

I dont know what “the distiller” is, but I guess my Electronics Blog was offline for about 3 hours and i hope this never happens again.

Automatic plugin upgrade from wordpress 2.5 is neat

As i was saying in the title the automatic upgrade function is cool, no more manually downloading files and overwriting them, you just press “automatic upgrade” and everything is done by wordpress. For example i tried automatic upgrading for Sociable plugin, here is the result:

Downloading update from http://downloads.wordpress.org/plugin/sociable.2.6.2.zip

Unpacking the update

Deactivating the plugin

Removing the old version of the plugin

Installing the latest version

Plugin upgraded successfully

Attempting reactivation of the plugin
Plugin reactivated successfully.

Yeah, you’ve guessed, its done!

Upgrading to wordpress 2.5

Actually the title is not to good, because i didn’t upgrade to WordPress 2.5, i just installed this new version on a new gadgets blog i launched today and i have to tell you, if you consider upgrading you might be surprised, in the negative way, about the new interface. I mean i love the new features, but the new interface just sucks, the colors are too bright, the text is too small, basically it will make your eyes red. I don’t know why they choose that orange color in the menu… But what else can i do ? eventually i will have to upgrade all my blogs to wordpress 2.5. I think the reaction i have is common among other bloggers, so maybe the wordpress team will release an update with colors a bit more acceptable.

WordPress 2.5 launched

Finally wordpress 2.5 was launched. I haven’t made the upgrade yet, since i’m not in the mood for upgrading 12 blog’s but i will do it tomorrow for sure. I think the most interesting features of the new wordpress are : the dashboard widgets, the multi-file upload with progress bar and the few click plugin upgrades. Ofcourse all the new features are cool, but we will have to see if they prove useful or not. As i wrote in my previous post, you have to be careful when making the upgrade because you can’t revert it with a simple rewrite of the files. So make sure you backup before you start.

Today I ended my Servage problems

I will start by saying a few words about the problems i had with Servage then i will continue with the solving of the problems. I signed up with Servage about 4 months ago after reading some reviews on various forums/blogs. The first impression was very good, the support was excellent, they answered my question real quick and i had no problems with the hosting whatsoever. This happiness lasted for about 1 and a half maybe 2 months.

Then my problems started to appear, the FTP was responding really hard, the transfers were getting lost, then the website started to have increased loading times on some periods of the day. Don’t get me wrong the problems were not present everyday or on every website i had hosted with them, it was today a site with problems, tomorrow another one, and i guess this happened because of their clustered structure. Mostly the loading problems were cause by the DB`s.

Then after the loading problems, the injection of malicious code problem came, which could of been handled better by them. For example they could of admitted that their server got hacked, but no… they had to tell the users who reported the hack that the problem is caused by the scripts and the file permissions that the users host. Also when i asked if this problem happened to anyone else, they told me that this did not happened to other users, which is a big lie, proven by the fact that users who also got hacked commented on my articles and confirmed their accounts got hacked too.

After the hacking problem i was going to switch to another hosting company, but because i paid for a 6 month hosting pack i decided to wait, and see how things evolve. Maybe everything was going to be ok. But guess what ? i was wrong, Loading problems with my websites again. So finally i decided to switch hosting. I was thinking at hostgator for some time because a friend of mine already was using hosting from them and he told me he never had any problems.

I ordered the “baby” plan from them which features unlimited domains allowed. My account was activate in about 20 minutes. The Servage control panel was pretty straight-forward so when i switched to CpanelX from hostgator i had some trouble setting everything up. I will do some short tutorials on the things that i had trouble with so others can learn from my experience.

I hope i don’t have anymore hosting issues, and everything will run smooth. If any problem comes up, i will blog about it.

later edit: just when i tried to publish this article, loading problems again

later edit: i forget to tell you, i left this blog hosted here at Servage because i still have a month or two of hosting, and i would like to see how things evolve here, when my hosting plan will expire, i will also move this blog to hostgator.

third later edit: i think they’re trying to sabotage me ) i know this sound strange and so unlikely but how can you explain that my blog is so unavailable, now after i published this article ?