GoodBye Servage!
HostingToday i left Servage forever. I canceled my account and moved this blog on hostgator. I had this option where i could say what i disliked about Servage, the reason why i was leaving them, and i wrote:
“yes, STOP beeing hacked, this drives your customers away”
Kindly they replyied:
Hello Florin,
We are very sorry to hear that you want to leave Servage Hosting. Also
we were aware of the issue and have done a lot of measures to repair and
close any security whole there could be.
Please just ignore my e-mail if you don’t consider to stay at Servage
Hosting, but we would be happy to know what we can do to convenience you
to stay?
–
Best Regards,
Patricia Feddersen, Customer Care Manager
They are so kind when replying but whats the point if they’re not helping me ? I’m never going back to Servage
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Friday, May 30th, 2008 at 7:44 pm and is filed under Hosting. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Hi,
I stumbled upon your blog while doing some research into Servage customers reviews… Unfortunately I’m (still) one of them but with plans to changing this within 2 months, when my first contract session expires.
However, what I wanted to ask you was if you had any domains registered with them and if yes, did you have any troubles moving out your website(s)?
I’m curently hosting 5 domains with Servage and upon reading some of the scarriest reviews around - and discovering by myself my hacked index - I’m really concerned about the moving process.
Thank you.
Zeta, I only had 1 domain name registered with them, the one that i received for free when i registered for hosting. I did not tried to move it, because it was not an important domain for me, so i left it there. Probably you have to pay for moving the domains.
ProXy,
Thanks for the fast reply.
I can see dark clouds gathering upon the horizon already, since I cannot afford to lose any of the mentioned domains…
ask them a question on support so you know for sure
by any chance did you research any NON-US hosting that you found comparable to hostgator?
they are fine but if you have any adult related products or (18-over only) sites it is risky to have them hosted in the usa these days. for instance law enforcement in any community in the state of florida decides on a whim what is considered in violation of decency standards and if you’re in usa, you can be criminally charged.
do you have any recommendations on reliable, secure, reasonably priced overseas/non-usa hosting by any chance now that we know for a fact that servage is insecure, hacked every day, and DISHONEST to their clients.
Well, guys, Servage is hacked for 3 days now (since July 18th !). I wonder if those guys there, they don’t give a damn about security ???
I had hosting with servage, I was hacked repeatedly (injected code into both .php and .html files, and also injecting full files as well. additional ftp accounts were created with randomised names that would indicate they were set up via scripts, I know my account password was secure - 20 characters alphanumeric case sensitive randomised is pretty damn good - there is no malware of any type on my pc i use to connect to - believe me, i’ve searched and searched and ran packet sniffing and everything. not a single dodgy packet outgoing. I asked about secure ftp, i asked about restricting ftp access to a specific static ip (which would have solved the problem entirely) but even after doing this, repeated password changes, deleting the ftp accounts, reloading from backup and repeated requests for those two features (and questioning why the first “captcha” never worked - perhaps some dns servers somewhere are pointing the servage control panel through a malicious server and an iframe). i made the decision to quit. I’m considering lunarpages, i have a friend with an account with no issues.