Under no circumstances I am getting back to you guys

This is Steffan from Servage Hosting again. I can see that you were
once a Servage customer therefore I would like to take this
opportunity give you a great offer!

For a limited time we offer a 30% discount to all users using
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Message marked as spam !

“yes, STOP beeing hacked, this drives your customers away”

Kindly they replyied:

Hello Florin,

We are very sorry to hear that you want to leave Servage Hosting. Also
we were aware of the issue and have done a lot of measures to repair and
close any security whole there could be.

Please just ignore my e-mail if you don’t consider to stay at Servage
Hosting, but we would be happy to know what we can do to convenience you
to stay?

–
Best Regards,
Patricia Feddersen, Customer Care Manager

Servage Hosting

They are so kind when replying but whats the point if they’re not helping me ? I’m never going back to Servage

I’ve removed the malicious code and i suggest you check your websites too.

You have not loaded the proper files for your domain to the public_html directory. All files for the primary domain name youritronics.com, must be placed in the public_html directory. Please move your content from youritronics directory to the public_html directory.

Lol, but i asked you to change my root directory for the main domain name to /public_html/youritronics/ when i signed up for this account, and everything worked fine until this morning. (Now i understand what the problem is, something happened with their server, maybe they restored a backup or i don’t know, but the file containing the rule for my main domain name was obviously missing the rule now) So i replyed

LOL, i had my domain root change for youritronics to public_html/youritronics when i registered with this hosting account, now solve my problem please !!!!

and the operator solved my problem, replying with:

This has been fixed for your account. I have also ran the distiller to prevent this modification from being removed. If you have any questions, please do not hesitate to contact us.

I dont know what “the distiller” is, but I guess my Electronics Blog was offline for about 3 hours and i hope this never happens again.

Then my problems started to appear, the FTP was responding really hard, the transfers were getting lost, then the website started to have increased loading times on some periods of the day. Don’t get me wrong the problems were not present everyday or on every website i had hosted with them, it was today a site with problems, tomorrow another one, and i guess this happened because of their clustered structure. Mostly the loading problems were cause by the DB`s.

Then after the loading problems, the injection of malicious code problem came, which could of been handled better by them. For example they could of admitted that their server got hacked, but no… they had to tell the users who reported the hack that the problem is caused by the scripts and the file permissions that the users host. Also when i asked if this problem happened to anyone else, they told me that this did not happened to other users, which is a big lie, proven by the fact that users who also got hacked commented on my articles and confirmed their accounts got hacked too.

After the hacking problem i was going to switch to another hosting company, but because i paid for a 6 month hosting pack i decided to wait, and see how things evolve. Maybe everything was going to be ok. But guess what ? i was wrong, Loading problems with my websites again. So finally i decided to switch hosting. I was thinking at hostgator for some time because a friend of mine already was using hosting from them and he told me he never had any problems.

I ordered the “baby” plan from them which features unlimited domains allowed. My account was activate in about 20 minutes. The Servage control panel was pretty straight-forward so when i switched to CpanelX from hostgator i had some trouble setting everything up. I will do some short tutorials on the things that i had trouble with so others can learn from my experience.

I hope i don’t have anymore hosting issues, and everything will run smooth. If any problem comes up, i will blog about it.

later edit: just when i tried to publish this article, loading problems again

later edit: i forget to tell you, i left this blog hosted here at Servage because i still have a month or two of hosting, and i would like to see how things evolve here, when my hosting plan will expire, i will also move this blog to hostgator.

third later edit: i think they’re trying to sabotage me ) i know this sound strange and so unlikely but how can you explain that my blog is so unavailable, now after i published this article ?

it seems flickr has problems , i quoted the text from the Flickr forum

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